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Chubb OFAC Settlement: $66.2K (2019)

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Chubb Limited (as Successor Legal Entity of the Former ACE Limited) settled its potential civil liability for 20,291 apparent violations of the Cuban Assets Control Regulations, arising from ACE Europe's processing of Cuba-related travel insurance transactions. Chubb agreed to remit $66,212 to resolve the matter. OFAC determined that ACE made a voluntary self-disclosure of the apparent violations and that the violations constitute a non-egregious case.

Penalty Amount

$66,212.00

Enforcement Date

December 9, 2019

Rank in Top Penalties

#273

Case Details

Type:
Entity
Name:
Chubb Limited (as Successor Legal Entity of the Former ACE Limited)
Country:
πŸ‡¨πŸ‡­ Switzerland
Industry:
Insurance
Address:
Switzerland
Penalty amount:
$66,212.00
Base civil monetary penalty:
$183,923.52
Egregious case:
No
Apparent violations:
20291
Voluntary self disclosure:
Yes
Case:
Settlement
Violation period:
January 1, 2010 to December 31, 2014
Program:
Cuban Assets Control Regulations, 31 C.F.R. Part 515 (CACR)
Enforcement date:
December 9, 2019

Nature of the Apparent Violations

Between January 1, 2010 and December 31, 2014, ACE Europe processed at least 20,291 transactions totaling $367,847 in apparent violation of the CACR. This total comprised 20,218 premium payments totaling $287,292 that ACE received for Cuba-related travel insurance coverage of insureds' travel to Cuba, and 73 Cuba-related claims payments totaling $80,555 paid out under those coverages.

ACE Europe provided customers with travel-related coverage via individual travel insurance policies, group travel policies issued to a group policyholder extending coverage to individual members or employees, and travel insurance policies provided at No Additional Charge to a group policyholder. Beginning in 2012, ACE Europe issued group travel policies to a European online travel agency that sold global travel coverage to insureds. Under those arrangements, the European travel agency dealt with customers directly, with a third party agent processing claims, and paid ACE Europe a pre-determined premium for each individual covered under the group policy. In 2013, ACE Europe signed agreements with two additional subsidiaries of the same European travel agency, authorizing issuance of individual policies for comprehensive or trip cancellation coverage.

None of the global policies contained a sanctions exclusionary clause. In March 2012, ACE Europe's branch in Spain sought guidance from its regional compliance team on the applicability of Cuba sanctions to the European travel agency's European travel customers. The compliance team advised that such travel was governed by the EU's Anti-U.S. Sanctions Blocking Regulation and therefore no sanctions exclusionary clause was required. ACE Europe also believed coverage could be provided if Cuba-related risk constituted a de minimis portion of the portfolio. Beyond the European travel agency, ACE identified additional transactions from other group, individual, and NAC group policies that also appeared to violate the CACR. By providing this coverage, ACE appears to have violated section 515.201 of the CACR, which prohibits persons subject to U.S. jurisdiction from engaging in transactions in which Cuba or a Cuban national has an interest.

How OFAC Determined the Penalty

OFAC determined that ACE made a voluntary self-disclosure and that the apparent violations constitute a non-egregious case. The total base penalty amount for the apparent violations was $183,923.52. Chubb agreed to remit $66,212 to settle its potential civil liability, reflecting OFAC's consideration of aggravating and mitigating factors pursuant to the General Factors under OFAC's Economic Sanctions Enforcement Guidelines, 31 C.F.R. Part 501, app. A.

Aggravating Factors

  • ACE failed to implement adequate internal controls, including failing to use sanctions exclusionary clauses in its global policies, to mitigate the sanctions compliance risks inherent in issuing insurance policies that covered Cuba-related travel.
  • Certain ACE Europe business leaders and their regional legal and compliance team had knowledge of the issuance of policies covering travel to Cuba and reason to know of the U.S. sanctions against Cuba but failed to insert sanctions exclusionary clauses based on erroneous legal conclusions relating to the E.U.'s blocking regulation and the de minimis exposure presented by the Cuba policies.
  • The activity described resulted from a pattern or practice spanning several years.
  • ACE conferred economic benefit to U.S. sanctioned parties, and caused harm to the integrity of U.S. sanctions programs, including their associated policy objectives, by enabling and supporting individuals' ability to travel to Cuba through the provision of travel insurance coverages and the payment of claims under the coverages.
  • ACE is a large and commercially sophisticated financial institution.

Mitigating Factors

  • Many of the transactions at issue in this case would have been authorized by general license had they occurred on or after January 16, 2015, the date on which OFAC issued certain amendments to the CACR that authorized certain Cuba travel-related insurance activities.
  • ACE has not received a penalty notice or Finding of Violation from OFAC in the five years preceding the date of the earliest transaction giving rise to the apparent violations.
  • ACE cooperated with OFAC's investigation into these apparent violations, including by voluntarily self-disclosing the apparent violations to OFAC, conducting a transaction review, responding to OFAC's requests for information, and entering into a statute of limitations tolling agreement with multiple extensions.
  • The compliance deficiency that enabled the apparent violations appears to have been concentrated within a single ACE operating entity, and does not appear to have been widespread throughout the overall ACE organizational structure.
  • In response to the apparent violations (which ACE management was alerted to after ACE Europe personnel raised questions following a sanctions compliance training), ACE represented that it has implemented remedial actions and instituted numerous compliance policy, procedure and training enhancements across its global operations, including: hiring a Global Financial Crime Risk Officer; conducting a comprehensive risk assessment across the Europe, Eurasia, and Africa regions; and developing a sanctions risk assessment methodology to identify potential gaps and to drive future remediation work and improvements.

Compliance Takeaways

This enforcement action underscores the applicability of U.S. sanctions to certain foreign-based entities; the importance of incorporating sanctions exclusionary clauses to mitigate potential sanctions violations; and the significance of maintaining robust internal controls and training practices designed to identify and prevent potential sanctions violations before they occur.

Official Source Documents

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Archived on June 13, 2026

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