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Terms of Service

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1. Agreement

These Terms of Service ("Terms") are an agreement between SanctionsLookup ("SanctionsLookup", "we", "us" or "our") and you or the business you represent ("you").

These Terms apply to all use of our website and its content, including articles, guides and databases, and our tools, API, customer portal and related services (the "Services"), with or without an account, including free tools, free credits and paid plans.

By creating an account, accepting these Terms or using the Services, you accept these Terms on behalf of that business and confirm you are authorized to bind it. If you do not accept these Terms, do not use the Services.

The Services are for business use only and are not offered to consumers. By using the Services, you confirm that you are acting for business purposes. Nothing in these Terms limits any rights that cannot be limited by law.

2. Screening results and your responsibility

Screening results support your own review. They are not a determination that any person, entity or other subject is or is not sanctioned.

  • Results are indicators, such as match scores, not decisions. You are responsible for your choice of lists, thresholds and other settings, including any defaults you rely on.
  • The Services do not provide legal, regulatory or compliance advice. Using the Services does not by itself make you compliant with sanctions, AML, KYC or any other law.
  • Sanctions data comes from government and other third-party sources we do not control, and we may add, change or remove data sources at any time. Data used for a request may not reflect the latest version published by the source. Errors, changes or delays in source data are not a breach of these Terms.
  • Matching may produce false positives and false negatives, and results depend on the data you submit. We do not guarantee that the Services will be error-free or will identify every sanctioned person, entity or other subject.

You are solely responsible for:

  • your compliance program and all decisions and actions based on results, including any automated decisions and any human review required by law;
  • reviewing potential matches;
  • re-screening your records when sanctions data changes, unless agreed otherwise in writing;
  • keeping any records required by law;
  • the data you submit and having a lawful basis to screen it.

We are not a consumer reporting agency, and the Services are not consumer reports under the US Fair Credit Reporting Act. You may not use the Services as a factor in determining eligibility for credit, insurance or employment. This does not prohibit screening required by sanctions laws.

3. Accounts and API keys

  • Accounts must be registered by an authorized person using accurate information.
  • You are responsible for keeping your credentials and API keys secure and for all activity under your account. You are also responsible for your integration, including adapting it to changes in the Services.
  • We may ask you to verify your identity and business and suspend access until you do. You may not misrepresent or mask your identity.

4. Free credits and free tools

We may change or withdraw free credits and free tools at any time. Free credits have no cash value. Creating more than one account to obtain additional free credits is prohibited. Data you submit to free tools and free credits may be logged as described in our Privacy Policy.

5. Fees and billing

  • Paid plans are subscriptions billed in advance for the selected billing period and renew automatically until cancelled.
  • Unused screenings expire at the end of each billing period.
  • Fees are non-refundable, except where required by law or stated in these Terms.
  • Prices exclude applicable taxes unless stated otherwise.
  • We may set usage and rate limits and block usage beyond your plan. Usage is determined by our records.
  • We may change prices. Changes apply from your next billing period after we notify you. We may correct pricing or billing errors.
  • You may cancel at any time, effective at the end of the current billing period.
  • We may suspend the Services if payment fails.
  • Custom plans are governed by a separate written agreement, which prevails over these Terms where they conflict.

6. Data

Paid plans

Our systems are designed not to retain the names or other screening data you submit. We process it only to perform the screening and return the result. Transient copies may exist briefly in memory or in transit during processing. If screening data is inadvertently retained, we delete it once we become aware of it. Request metadata that does not contain screening data may be retained.

Free tools (for any user) and free credits

On free tools and free credits, requests, including submitted data, may be logged so we can understand how the product is used, improve it and protect it. This logging does not apply to paid plans. For testing, use fictitious names or the examples in our documentation.

Reference ID

The reference ID field is for your internal mapping only. Use a pseudonymous identifier; do not include names, contact details or government identifiers. You are responsible for its content.

Your responsibilities and other data

You confirm you have a lawful basis for any personal data you submit. Submit only the data needed for screening and no special categories of personal data. Account and usage data are handled under our Privacy Policy. Where required by data protection law, we will enter into a data processing agreement on request. We may disclose information where required by law.

We may use aggregated, anonymous data about use of the Services that does not include screening data.

7. Acceptable use

Automated access and AI

Search engines and AI assistants may access individual public pages to index them or to answer a specific user request, if they follow our robots.txt. Account holders may use automated tools, including AI agents, to access the API under their own account for their own business use. All other automated access requires our prior written consent. Without it, no one may scrape, crawl or systematically extract our website or Services; compile a substantial part of our content or data, or repeatedly and systematically extract insubstantial parts, into datasets, databases, indexes or vector stores, except results you keep under section 10; use our content, data or results to train, fine-tune or evaluate AI models, except models used only for your own internal compliance processes; or republish our content. We expressly reserve our rights under Article 4(3) of Directive (EU) 2019/790. Our robots.txt forms part of this reservation.

In addition, you may not, and may not allow others to:

  • use the Services to build, benchmark or improve a competing product or service, access the Services if you are our direct competitor without our prior written consent, or access them for any competitive purpose;
  • reverse engineer, decompile or attempt to derive our source code, matching logic or scoring methods (this does not restrict testing, tuning and validation for your own compliance program, if you do not use it to replicate the Services);
  • probe, scan or test the vulnerability of the Services;
  • share your account or API keys with anyone outside your business, other than contractors acting on your behalf, for whom you are responsible;
  • resell, sublicense or provide the Services to third parties, other than to screen your own customers, counterparties and transactions;
  • circumvent rate limits, usage limits, access controls or security measures;
  • register by automated means or with false information;
  • use the Services unlawfully or in a way that disrupts them.

If you breach this section by systematically extracting data or content, using it to train AI or machine learning models, building a competing product or reselling the Services, you will pay us a contractual penalty of EUR 25,000 for each breach. This amount reflects our legitimate interest in protecting our data, content and Services, and a loss that would otherwise be difficult to calculate. A breach continuing for more than 30 days counts as a separate breach for each further 30-day period. We may also claim damages exceeding the penalty and seek other remedies, such as an injunction.

8. Sanctions compliance

You represent that neither you, any person that owns or controls you, nor your users are subject to sanctions, or located in, organized under the laws of, or ordinarily resident in a comprehensively sanctioned country or region. You will not use the Services in breach of sanctions or export control laws. If this changes, you must tell us immediately. We may suspend or terminate your access without notice and without refund if we believe you are in breach of this section.

9. Suspension and termination

We may refuse registration at any time. We may suspend your access for non-payment, breach of these Terms, a security risk, a legal requirement or failure to complete verification under section 3. We may terminate your access at any time, with or without reason. If we terminate a paid plan without cause, we will refund the unused part of the current billing period. If we suspend or terminate your access because of your breach, fees are not refunded. We may also restrict access from any country or region and monitor use of the Services to enforce these Terms.

If we suspend or terminate your account, you may not create a new account, including under another name or on behalf of another person, without our written permission.

On termination, your right to use the Services ends. Sections that by their nature should survive termination will survive.

10. Intellectual property and confidentiality

We own the Services and all related software, documentation, website content, data compilations, database rights, matching logic and scoring methods. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for your internal business purposes under these Terms, and to keep results for your own compliance records.

You grant us the rights needed to process data you submit to provide, secure and improve the Services, as described in section 6.

If you send us feedback, we may use it freely without any obligation to you.

You must keep non-public information we share with you, including any pricing offered to you, confidential.

You may not use our name or logos, or state or imply that we endorse you or certify your compliance, without our written consent.

11. Disclaimer

The Services are provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, timeliness and uninterrupted availability. No service level applies unless agreed in writing. Our documentation describes how the Services work and does not create any warranty.

Website content, including articles, guides and databases, is for general information only. It may contain errors or be out of date and is not legal advice. Verify it against official sources. You are solely responsible for how you use any information from the Services.

12. Limitation of liability

To the extent permitted by law, and whether in contract, tort (including negligence) or otherwise:

  • we are not liable for indirect, incidental, special, consequential or punitive damages, lost profits, revenue, data or business, or any fines, penalties or regulatory sanctions imposed on you;
  • our total liability for all claims is limited to the greater of the fees you paid us in the six (6) months before the event giving rise to the claim or EUR 100.

Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You will defend and indemnify us against all claims, losses, fines and costs, including reasonable legal fees, arising from your use of the Services, decisions or actions based on results, data you submit, your breach of these Terms or your violation of law, including claims by persons you screen, except to the extent caused by our gross negligence or wilful misconduct.

14. Changes to the Services and these Terms

We may update these Terms. Material changes take effect 30 days after we notify you by email or, if you do not have an account, after we post them on our website. Other changes, and changes required by law or for security reasons, take effect when posted. If you do not accept a material change, you may cancel before it takes effect and we will refund the unused part of your current billing period. Continued use after a change takes effect means you accept it.

We may change or discontinue any part of the Services, including the data sources we cover. If a change materially reduces the core functionality of your paid plan, you may cancel and we will refund the unused part of your current billing period. This is your sole remedy for such changes.

15. Governing law

These Terms are governed by the laws of Estonia, without regard to conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply. The courts of Estonia, with Harju County Court as the court of first instance, have exclusive jurisdiction. However, we may seek injunctive or other relief in any court of competent jurisdiction.

16. General

These Terms and any written agreement for a custom plan are the entire agreement between us. Terms in your purchase orders or other documents do not apply. Marketing and sales statements do not modify these Terms or our documentation unless included in a signed agreement. If any provision is unenforceable, it will be enforced to the maximum extent permitted, and the rest remains in effect. Not enforcing a provision is not a waiver. We may assign these Terms; you may not without our written consent. We are not liable for delays or failures caused by events beyond our reasonable control. We may give notice by email to your account address or by posting it in the Services.

17. Contact

[email protected]