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TD Bank, N.A. OFAC Settlement: $115K (2021)

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TD Bank, N.A. settled apparent violations of the North Korea Sanctions Regulations and the Foreign Narcotics Kingpin Sanctions Regulations, agreeing to remit $115,005.04 to resolve its potential civil liability across two separate matters. In the first matter, TD Bank, N.A. processed transactions and maintained accounts on behalf of employees of the North Korean mission to the United Nations without a license from OFAC. In the second matter, TD Bank, N.A. maintained accounts for more than four years for a U.S. resident who was listed on OFAC's list of Specially Designated Nationals and Blocked Persons. OFAC determined that the apparent violations in both matters were voluntarily self-disclosed and non-egregious.

Penalty Amount

$115,005.04

Enforcement Date

December 23, 2021

Rank in Top Penalties

#231

Case Details

Type:
Entity
Name:
TD Bank, N.A.
Country:
🇺🇸 United States
Industry:
Banking
Address:
Wilmington, Delaware
Penalty amount:
$115,005.04
Base civil monetary penalty:
$191,343.00
Max civil monetary penalty:
$460,800,198.00
Egregious case:
No
Apparent violations:
1624
Voluntary self disclosure:
Yes
Case:
Settlement
Violation period:
December 20, 2016 to August 15, 2018
Program:
North Korea Sanctions Regulations (NKSR), 31 C.F.R. § 510.201Foreign Narcotics Kingpin Sanctions Regulations
Enforcement date:
December 23, 2021

Nature of the Apparent Violations

Two separate matters are at issue.

In the first matter, between December 20, 2016 and August 15, 2018, TDBNA processed 1,479 transactions totaling $382,685.38 and maintained nine accounts on behalf of five employees of the North Korean mission to the United Nations without a license from OFAC. At account opening, the account holders of all nine accounts presented North Korean passports to TDBNA. These passports did not generate an alert during the customer screening process because TDBNA relied heavily on a vendor-supplied Politically Exposed Persons (PEP) list that did not include government employees of sanctioned countries. In addition, TDBNA employees often misidentified North Korea (referring to it as Korea or South Korea or using a country code meant for South Korea), or left the citizenship field blank in customer profiles. As a result, TDBNA's screening system did not flag any of these accounts because the citizenship information was missing or incorrect. Under the North Korea Sanctions Regulations (NKSR), 31 C.F.R. § 510.510(c), the general license authorizing certain transactions with the North Korean Mission to the United Nations specifies that it does not authorize U.S. financial institutions to open and operate accounts for employees of the North Korean mission, and requires U.S. financial institutions to obtain OFAC specific licenses for such services. Because TDBNA did not have a specific license, its conduct resulted in apparent violations of 31 C.F.R. § 510.201.

In the second matter, TDBNA maintained two accounts for more than four years for a U.S. resident listed on OFAC's SDN List, in apparent violation of the Foreign Narcotics Kingpin Sanctions Regulations.

How OFAC Determined the Penalty

Both matters were voluntarily self-disclosed and determined to be non-egregious.

For the North Korea-related matter, the statutory maximum civil penalty is $460,800,198. Because the apparent violations were voluntarily self-disclosed and the matter is non-egregious, the base civil monetary penalty equals the sum of one-half the transaction value for each apparent violation, which is $191,343. The settlement amount for this matter is $105,238.65, reflecting OFAC's consideration of the General Factors under the Enforcement Guidelines. Penalty calculation details for the second matter are not stated in the available source text.

Aggravating Factors

  • TDBNA failed to exercise due caution or care in processing 1,479 transactions in apparent violation of the NKSR for more than a year as a result of multiple sanctions screening breakdowns.
  • TDBNA had reason to know that it maintained accounts for North Korean nationals because at account opening, the account holders of all nine accounts presented to TDBNA North Korean passports.
  • TDBNA is a large and commercially sophisticated financial institution with a global presence.

Mitigating Factors

  • No TDBNA managers or supervisors appear to have had actual knowledge about the subject accounts or transactions.
  • Although 1,479 transactions totaling $382,685.38 were processed in apparent violation of the NKSR, all of the transactions would likely have been licensable under existing licensing policy.
  • TDBNA has represented that it has terminated the conduct that led to the apparent violations and undertook the following remedial measures: enhanced its controls for identifying government officials of sanctioned countries; updated its operating procedures to specify that reviews of customers in or affiliated with sanctioned jurisdictions must be escalated; and provided targeted training to address the appropriate adjudication criteria for determining whether potential customers may be PEPs from a sanctioned country or present passports or other identification from sanctioned countries, and the escalation requirements in such cases.
  • TDBNA voluntarily self-disclosed the apparent violations and cooperated with OFAC's investigation by providing well-organized and user-friendly information in a prompt manner.

Compliance Takeaways

The apparent violations in both matters resulted from multiple sanctions compliance breakdowns, including screening deficiencies and human error, and highlight the importance of maintaining and following proper escalation procedures and ensuring adequate employee training.

In the North Korea-related matter, TDBNA's screening failure stemmed in part from relying on a vendor-supplied PEP list that did not include government employees of sanctioned countries. Employees also frequently misidentified North Korea or left the citizenship field blank in customer profiles, preventing alerts from being generated even for account holders who had presented North Korean passports at account opening. The NKSR general license at 31 C.F.R. § 510.510(c) authorizing certain transactions with the North Korean Mission to the United Nations does not cover accounts for mission employees; specific OFAC licenses are required for such services.

TDBNA's remedial measures included enhanced controls for identifying government officials of sanctioned countries, updated procedures requiring escalation of reviews for customers in or affiliated with sanctioned jurisdictions, and targeted training on adjudication criteria for potential PEPs from sanctioned countries and the escalation requirements applicable in such cases.

Official Source Documents

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Provided for informational purposes only and does not constitute legal or compliance advice. Always consult the source document directly rather than relying on this summary.

Archived on June 13, 2026

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